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| Example: install toner cartridge |
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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Light or Dark Lines, Streaks or Smudges Through One Color
Make sure to remove the Toner (Dry Ink) Cartridge with the Imaging Unit as one unit. NOTE: If the Imaging Unit needs to be replaced, remove the Toner Cartridge from the unit and install the cartridge on the new unit. more...
- Light or Dark Lines, Streaks or Smudges Through All Colors
Make sure to remove the Toner (Dry Ink) Cartridge with the Imaging Unit as one unit. NOTE: If the Imaging Unit needs to be replaced, remove the Toner Cartridge from the unit and install the cartridge on the new unit. more...
- Paper Jam in the Fuser, or in the Duplex Unit Entrance
Paper Jam in the Fuser, or in the Duplex Unit Entrance . Remove the Paper Jam in Fuser, or in the Duplex Unit Entrance . Lift the two green jam-release levers on the Fuser, and then carefully pull out any jammed paper. more...
- Noise
CAUTION: Do not leave the Top Cover open for more than 10 minutes without covering the Imaging Units as damage could result. Carefully lift the Imaging Unit (with the Toner Cartridge attached) out of the printer to prevent Toner from spilling. Remove all four Imaging Units (which includes removing the Toner (Dry Ink) Cartridges attached to the Imaging Units). more...
- Belt Slit Sensor Error Fault
Remove all four Imaging Units (which includes removing the Toner (Dry Ink) Cartridges attached to the Imaging Units). Raise the two gold colored latches (front and rear of printer) to unlock the Transfer Unit. Grasp both gold colored handles (center and right) to lift the Transfer Unit out of printer. more...
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